Choosing a selection results in a full page refresh.The cheque will be prepared in favor of the “Billing Name” you used when placing the order and will be couriered to the “Billing Address” you provided when placing the order. If you paid by Cash (Cash On Delivery), we will courier the refund cheque to you within three working days of the approval of your return.Once the request has been processed, the amount will be transferred back to your account/card account within 14 working days or per the timelines of the Payment Gateway / Bank. If you paid by net banking/credit card/debit card, we will initiate a refund request to our Payment Gateway Partners within five working days of the approval of your return.After inspection of the item, we will notify you on the status of your refund. Once we receive your item, we will inspect it and notify receipt of the returned item on the email address provided by you at the time of booking the order.This must be done within 3 days of receipt of the product. To raise a refund/return claim, please send an email to Your email must contain name of the product, the order ID, Invoice Number along with a detailed description of the nature of the claim. Replacement of a product will be subject to availability of the product on the website at that time.Products must be in their original form and packaging.The products must be returned in the original condition they were received in, along with the original invoice.
You receive a product that is different from what you ordered.You receive a faulty or defective product.It is important to note while the Company makes best efforts to ensure that returns, refunds and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal and contractual obligations. You may cancel orders for goods purchased by you within a stipulated period of time".A refund may be obtained for goods purchased by you, subject to certain conditions.You are permitted to return goods purchased by you, subject to a valid reason Wide assortment of Dried Thyme and thousands of other foods delivered to your home or office by us.The Policy envisages the terms and conditions under which:
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